This policy describes the information we may collect, how we may use the information, and other privacy issues.
Section A – Information Collected and How it is Used
Section B – Personally Identifiable Information
Section C – Transaction Information
Section D – Cookies
Section E – Electronic Communication
Section F – Security of Information
Section G – Children’s Privacy
Section H – Links to Other Sites
Section A – Information Collected and How it is Used
Please note that we collect and store certain limited information related to your visits and interactions with our Site. What we collect and how we use it is set forth below.
What we collect when you browse our Site:
If you do nothing during your visit but browse, read content, or download information, we will gather and store certain limited information about your visit. You should know that this information does not identify you personally. We automatically collect and store the following information about your visit:
1. Your IP address, which is an identifier assigned either to your internet service or directly to your computer. We use the IP address to direct Internet traffic to you;
2. Your browsing behavior, which includes your browser and device characteristics;
3. The date and time you visited;
4. The pages or services you accessed; and
5. Any referring URLs, or sites that directed you to our Site.
The information we automatically collect or store is used by us only for improving the content of our site services and to help us understand how people are using our services so that we may continually improve the performance, suitability and usefulness of our site to you, our customers and potential customers.
What we collect if you provide it to us: If, during your visit, you participate in a survey, send an e-mail, or perform some other transaction (see Section C) online, the following additional information will be collected:
1. The e-mail address, and contents of e-mail, for those who communicate with us via e-mail;
2. Information volunteered in response to a survey or by participating in a contest or other promotion sponsored by us;
3. Information volunteered during your registration on our Site; and
4. Information volunteered through an online form for any other purpose, including requests to receive samples or marketing information, credit applications (for businesses), subscriptions to our newsletter or other content, and use of our online order forms to order products or services.
We will use your e-mail to respond appropriately. This may be to respond to you or to address issues you may identify to further improve our services or Site. As an added service to you if you have an account with us, we will also use this information to pre-populate online order forms to save you time in the ordering and re-ordering process.
Use and disclosure of information collected:
Please note that there are instances where we share your volunteered information with other parties.
Imprimerie LPC, like many internet and catalogue retailers, employs other companies and individuals to perform specific functions on our behalf. Examples include fulfilling orders, delivery of packages, mail and e-mail, address hygiene, credit card processing services, or research that improves the quality of services or offers provided to you. These providers have access to the information that they require to perform their functions but are prohibited by us from using that information for any other purposes. You may, however, “opt-out” of this use of your information at any time, but doing so may impair our ability to provide you with proper service and to process your orders.
Section B: Personally Identifiable Information
You always have the option to provide personal information to us on-line.
Personal information, in general, is information that relates to a natural person. Personal information includes such things as an individual’s name, address and phone number.
You may always choose not to contact us by e-mail or to provide any personal information through on-line means. An alternative method for contacting us is by phone using the information in the Contact Us section. Your choice to not participate in these activities on-line will not impair your ability to browse, read or download content provided via the Site.
In the event we are required to respond to a court order, subpoena, or other legal process, your personal information may be disclosed pursuant to such request without notice to you.
Please contact us about any personally identifiable information we have collected from you if you have any questions or if you wish to update any of your personal information.
If your personal information changes, you may correct, update or remove the personal data you have provided to us by making changes to your profile.
Section C: Transaction Information
If you request any information, buy any products or subscribe to any services offered by us via our Site, we will ask you to provide certain information which includes payment information such as a credit card number and expiration date as well as general contact, billing and shipping information. This information is required to complete the transaction and to deliver the products or services ordered and to collect payment. For your protection, all information collected is stored via encrypted means.
Section D: Cookies
Cookies are small data files transferred to your computer by your web browser. Most interactive websites use cookies to retrieve the user’s details for each visit. Cookies are used by our website to collect demographic information, customize your browsing experience, personalize your experience on our Site and other activities. We use the cookies feature only to store a randomly generated identifying tag on your computer or electronic device. You have the option of disabling the cookies on your computer or device, however, by doing so some of the functionalities on the site may be impacted and the Site may not work at its full capacity.
Section E: Electronic Communication
When you access our Site or send us e-mails, you are communicating with us electronically thereby consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting via our Site. Please contact us by phone if you do not want us to communicate with you via email.
Section F: Security of Information
Imprimerie LPC is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Imprimerie LPC, has in place appropriate procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, imprimerieLPC.com subscribes to a fraud management service. This service gives you and imprimerieLPC.com an extra level of security to guard against credit card fraud to protect your financial data.
Section G: Children’s Privacy
Although our Site is intended for general audiences, imprimerieLPC.com is committed to protecting the privacy needs of children. imprimerieLPC.com does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. If we receive any information from persons we believe to be minors, it will be purged from our database.
Section H: Links to Other Sites
These policies only apply to imprimerieLPC.com. Although our Site may provide links to other sites, be advised that imprimerieLPC.com is not responsible for the content of such other unrelated sites and is not liable for any damages or injury arising from that content. Please visit the privacy policy section of these unrelated site for more information.
We value your opinions. If you have comments or questions about our privacy policy, please contact us. This privacy statement applies to Canada.
